Tuesday, November 27, 2007

Pictage Pro Phone Support

I am a member of Pictage (Pictage Pro, actually) and today I had some trouble with an album order. I called the telephone support number (which is 1-877-PICTAGE (Mon-Fri, 6:00am-5:00pm PST)) and I was very happy with the support I received.

While I am not impressed with the way that Pictage's interface provides products or the confusing way that the software collects orders. For example, to order two albums you place three orders, two with one application and one with a second application.

Seriously, isn't the website there to hide that type of mess from the users?

Pictage, meet BizTalk. BizTalk 2006, this is Pictage. Have a good time putting together a solid services layer.

Wednesday, November 07, 2007

Coffee, Regret and Confusion

Why did I ever stop drinking coffee in the first place?  This stuff is great.  I have decided that my tummy is just going to have to deal.